Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can diagnose and fix remote control problems during a single service visit, typically within 30-60 minutes. Common issues like dead batteries, signal interference, or reprogramming can be resolved immediately. If your remote is damaged beyond repair, we carry replacement remotes for most major brands and can have you operational the same day. For more complex issues involving the opener's receiver, repairs usually take 1-2 hours. Call us at (352) 723-5152 for same-day service on remote problems.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control problems can stem from several causes: 1) Dead or weak batteries – the most common culprit and easiest to fix. 2) Signal interference from nearby electronics, LED lights, or neighboring garage door systems. 3) Dirty or damaged contacts inside the remote. 4) Programming issues after power outages or battery replacement. 5) Worn out remote transmitter – remotes typically last 5-7 years with regular use. 6) Receiver issues in the opener unit itself. 7) Range problems caused by antenna positioning. Our technicians can quickly diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We understand that commercial garage door installations represent a significant investment for businesses. We offer flexible financing options for qualified customers, including: 0% interest promotional periods, low monthly payment plans, and quick approval process. We work with several financing partners to find the best option for your business needs. Contact us to discuss your project and learn about current financing promotions. We also accept all major credit cards and can work with your procurement department for larger commercial projects.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year for residential garage doors and twice yearly for commercial doors or high-use residential doors (4+ cycles daily). Annual maintenance includes lubrication, safety testing, hardware inspection, spring tension adjustment, and opener diagnostics. Regular maintenance prevents costly emergency repairs, extends door lifespan, maintains warranty validity, and ensures safe operation for your family.

Question 5

What's included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all labor and parts on new installations. This includes the garage door panels, springs, hardware, weather stripping, and opener components we install. We'll repair or replace any component that fails due to manufacturing defects or workmanship issues at no additional cost. The warranty is transferable if you sell your home, adding value to your property. Exclusions include damage from accidents, misuse, or natural disasters. We also offer extended warranty options for additional peace of mind.

Question 6

Do you provide emergency services on weekends and holidays?

Accepted Answer

Absolutely! Our emergency team is available 24 hours a day, 7 days a week, 365 days a year – including weekends and holidays. We understand that garage door emergencies don't follow a schedule. Best of all, we charge the same rates for after-hours service as regular business hours. Our rapid response team typically arrives within 60 minutes for emergency calls in our service area.

Question 7

Can you match my existing garage door style?

Accepted Answer

Yes, we can match most existing garage door styles, colors, and configurations. Whether you need to replace a single panel or install a new door that complements your home's architecture, we have access to an extensive selection of doors from leading manufacturers. For older or discontinued styles, we can often source compatible panels or recommend similar alternatives that maintain your home's aesthetic. Bring us photos or the manufacturer information, and we'll find the best match.

Question 8

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, including removal of the old door, installation of the new door and hardware, opener installation or reconnection, and testing. Complex installations (oversized doors, custom doors, or challenging configurations) may take a full day. Commercial installations vary based on door size and type. We always provide a time estimate during your consultation so you can plan accordingly.

Frequently Asked Questions